Payment/Return Policy

A service charge of 2.5% per month will be charged on all invoices not paid within 15 days from the date of the invoice. Deposits on orders of 100 gallons or more are non-refundable. Clients agree to pay reasonable attorney fees and collection costs incurred by epdmcoatings.com, and also gives their personal guarantee to any outstanding payments. Warranties are based on the material being applied on the original surface such as metal, sheet epdm, Metal - Coated or Galvanized Steel Weathered Aluminum Weathered Copper EPDM Rubber membrane concrete Urethane Foam, Primed Wood Fiberglass, PVC Sheet, asphalt,and Pipe Acrylic Sheet, Sponge Rubber insulation, EPDM Rubber Membrane on flat or sloped Roofs, Weathered Steel Siding, Weathered Fiberglass, Weathered standing seam and corrugated metal roofs, Weathered Vinyl, PVC and Polycarbonate plastic, Foam insulation for pipe Cast Concrete foundations. .

On our order form we ask that you confirm your order before submission and verify the information you completed. Please be sure your order is correct before submitting. epdmcoatings.com is not responsible for errors make by its customers. epdmcoatings.com retains all order forms processed over its website and sends out a response confirming the information you entered in your order form. We gladly replace any items you receive damaged by the carrier. It is the consumers resonsibility to check the order before shipping company leaves. After shipping company leaves you have accepted the order and verified that it was not damaged. epdmcoatings.com will provide a refund on any damaged materials. We do not provide refunds or returns for any items that have left the warehouse and arrived to you in non damaged condition. Commercial accounts must provide their ASDI number for damaged returns. You will need to contact us for the proper address for damaged returns 610-298-1989 or e-mail us at info@epdmcoatings.com. epdmcoatings.com is not responsible for returns you make to any address/or warehouse point of shipment other than the address we provide. By placing your order you agree you will not refuse shipment or attempt a chargeback on any valid order placed.

Website Warranties

ALL INFORMATION ON THE WEB SITE IS PROVIDED TO USERS ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. USE OF THE WEB SITE AND THE CONTENT AVAILABLE ON THE WEB SITE IS AT THE SOLE RISK OF THE USER. ANY AND ALL CLAIMS FROM CONSUMERS ARE TO BE MADE DIRECTLY TO THE MANUFACTURER AND BY PURCHASING LIQUID ROOF ON THIS SITE YOU AGREE TO HOLD HARMLESS EPDMCOATINGS.COM OF ANY AND ALL LOSSES ARISING OUT OF THE PRODUCT WEATHER DIRECT OR INDIRECT. USERS ARE RESPONSIBLE FOR TAKING ALL PRECAUTIONS NECESSARY TO ENSURE THAT ANY CONTENT THEY MAY OBTAIN FROM THE WEB SITE IS FREE OF VIRUSES OR ANY OTHER DESTRUCTIVE PROGRAMS OR CODE. (I.E. HAVING PROPER VIRUS PROTECTION SOFTWARE ON YOUR SYSTEM).

WARRANTY QUESTIONS REGARDING THE PRODUCTS WE CARRY MUST BE TAKEN UP DIRECTLY WITH THE RESPECTIVE MANUFACTURER. EPDMCOATINGS.COM AS A DISTRIBUTOR OR RESELLER. ALL PERFORMANCE OR WARRANTY RELATED QUESTIONS SHOULD BE SENT DIRECTLY TO THE MANUFACTURER.