Terms and Conditions


Warranties

When applied to a suitable, structurally sound, prepared surface in accordance with our application specifications and instructions, the manufacturer warrants the manufactured quality of its products as follows: No claims or adjustment under this warranty will be honored unless Manufacturer is notified of the failure of the product in writing within 7 days of discovery and is given the right to inspect said failure before repairs are made. If this right is not given or if any repairs are made with products other than our own, this warranty will terminate. Any system failure due to acts of God, structural damage, vandalism, penetration, third parties, foreign objects include plant or animal life, use of said products in unsuitable weather conditions, or other conditions deemed to be beyond the manufacturer’s control are excluded from this warranty. If building owner fails to make payment to contractor, or contractor fails to make payment to the manufacturer, this warranty shall be void. Manufacturer’s obligations under this warranty are limited to providing sufficient product replacement to repair any failure of product supplied and do not include labor or other materials mentioned or bearing the cost thereof. Product replacement will be prorated unless otherwise stated in written form by an officer of the manufacturer. Fixallroofs.com is under no obligation to warrant or act on behalf of manufacturer for any warranty claims. For complete warranty information we suggest e-mailing us at [email protected] or call us at 610-298-1989

FIXALLROOFS.COM MAKES NO OTHER WARRANTIES OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED AS TO THE DESCRIPTION, QUALITY, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE AND UNDER NO CIRCUMSTANCES IS SAID MANUFACTURER RESPONSIBLE FOR INCIDENTAL AND CONSEQUENTIAL DAMAGE OF ANY KIND TO THE BUILDING UPON WHICH THE ROOF IS AFFIXED OR ITS CONTENTS, LOSS OF RENT OR PROFIT OR ANY INCONVENIENCE. NEITHER SELLER NOR MANUFACTURER SHALL BE LIABLE FOR ANY INJURY ARISING FROM THE USE OF OR INABILITY TO USE THE PRODUCT. THERE ARE NO EXPRESSED WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE THEREOF. INSTALLER IS RESPONSIBLE TO CHECK ADHESION AND COMPATIBILITY OF FIXALLROOFS.COM PRODUCTS PRIOR TO APPLICATION.

Payment/Return Policy

A service charge of 2.5% per month will be charged on all invoices not paid within 15 days from the date of the invoice. Deposits on orders of 100 gallons or more are non-refundable. Clients agree to pay reasonable attorney fees and collection costs incurred by epdmcoatings.com, and also gives their personal guarantee to any outstanding payments. Warranties are based on the material being applied on the original surface such as metal, sheet epdm, Metal – Coated or Galvanized Steel Weathered Aluminum Weathered Copper EPDM Rubber membrane concrete Urethane Foam, Primed Wood Fiberglass, PVC Sheet, asphalt,and Pipe Acrylic Sheet, Sponge Rubber insulation, EPDM Rubber Membrane on flat or sloped Roofs, Weathered Steel Siding, Weathered Fiberglass, Weathered standing seam and corrugated metal roofs, Weathered Vinyl, PVC and Polycarbonate plastic, Foam insulation for pipe Cast Concrete foundations. .

On our order form we ask that you confirm your order before submission and verify the information you completed. Please be sure your order is correct before submitting. epdmcoatings.com is not responsible for errors make by its customers. epdmcoatings.com retains all order forms processed over its website and sends out a response confirming the information you entered in your order form. We gladly replace any items you receive damaged by the carrier. It is the consumers resonsibility to check the order before shipping company leaves. After shipping company leaves you have accepted the order and verified that it was not damaged. epdmcoatings.com will provide a refund on any damaged materials. We do not provide refunds or returns for any items that have left the warehouse and arrived to you in non damaged condition. Commercial accounts must provide their ASDI number for damaged returns. You will need to contact us for the proper address for damaged returns 610-298-1989 or e-mail us at [email protected] epdmcoatings.com is not responsible for returns you make to any address/or warehouse point of shipment other than the address we provide. By placing your order you agree you will not refuse shipment or attempt a chargeback on any valid order placed.

Website Warranties

ALL INFORMATION ON THE WEB SITE IS PROVIDED TO USERS ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. USE OF THE WEB SITE AND THE CONTENT AVAILABLE ON THE WEB SITE IS AT THE SOLE RISK OF THE USER. ANY AND ALL CLAIMS FROM CONSUMERS ARE TO BE MADE DIRECTLY TO THE MANUFACTURER AND BY PURCHASING LIQUID ROOF ON THIS SITE YOU AGREE TO HOLD HARMLESS EPDMCOATINGS.COM OF ANY AND ALL LOSSES ARISING OUT OF THE PRODUCT WEATHER DIRECT OR INDIRECT. USERS ARE RESPONSIBLE FOR TAKING ALL PRECAUTIONS NECESSARY TO ENSURE THAT ANY CONTENT THEY MAY OBTAIN FROM THE WEB SITE IS FREE OF VIRUSES OR ANY OTHER DESTRUCTIVE PROGRAMS OR CODE. (I.E. HAVING PROPER VIRUS PROTECTION SOFTWARE ON YOUR SYSTEM).

WARRANTY QUESTIONS REGARDING THE PRODUCTS WE CARRY MUST BE TAKEN UP DIRECTLY WITH THE RESPECTIVE MANUFACTURER. EPDMCOATINGS.COM AS A DISTRIBUTOR OR RESELLER. ALL PERFORMANCE OR WARRANTY RELATED QUESTIONS SHOULD BE SENT DIRECTLY TO THE MANUFACTURER.









  • Testimonials

    • Ronald S
      Virginia Beach VA

      I ordered a gallon of Liquid Rubber last summer, and inquired if it could be spread with an adhesive applicator trowel; the sales person was not aware of this having been tried. I tried using a commercially available trowel with 4 sawtooth teeth per inch, and 0.135 inch notch depths, holding the trowel at about a 45 degree tilt.
      Read more

    • G Sorrell
      Lufkin,TX
      Diboll Lumber Operations

      Everyone was SUPER helpful and knew the product, properties and application methods well. I applied to product on the trailer in about a 2-hour period one evening. It was tricky with the application, from a novice who had not done this before.
      Read more

    • H&W Property Management

      Donna,your staff and your customer service is the reason we buy from you. You had asked us several months ago if we would write up something for your Website. We wanted to get some additional orders first before coming to conclusions.
      Read more

    • T. Basset

      We have completed the resurfacing of our commercial roof back in April and ordered a few more pails for areas where we probably did not apply it thick enough. Just wanted to share these photos with you.
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    • B & T Contracting

      You have a great product here and we will be ordering for future jobs we have. We were a bit skeptical at first but when it was fully dry it looked as if we installed a new 15,000 sq piece of sheet EPDM.
      Read more

    • Jed L
      Biloxi MS

      This will be the third time our firm has ordered. We completed a project in 05 in the fall and waited for the winter. This was actually the first winter without any leaks. Great product overall.
      Read more

  • Contact

    home iconEPDM Coatings N.E Sales Office
    494 Bridgeport Ave Suite 101,
    PMB 342 Shelton CT 06484-4748
    Fax: 702-977-2936
    tell iconTel: 1-610-298-1989
    email iconEmail: [email protected]
    website iconWebsite: www.fixallroofs.com
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